Privacy Policy and User Agreement Eversolo Control (and "we", "our" or "this app" mentioned below) is a network product provided by the main company ShenZhen Eversolo Audio Technology Co.,Ltd. Product name: Eversolo Control Product category: app If you decide to use the services provided by our products, this agreement is used to inform how we collect, use and disclose users' privacy. If you choose to use the services we provide, you consent to the collection and use of information in connection with this policy. The personal information we collect is used to provide and improve the Services. Except as otherwise described in this Privacy Policy, we will not use or share your information with anyone. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Zhilian Control. 1. Collect information We collect some or all of the information you provide to us, as well as data about your use of the website and applications, but we will mainly use the collected data to provide you with satisfactory services and improve your experience. 1.1. Collection of equipment and technical information We may collect data necessary for your use of our App so that we can maintain and analyze the App's functionality and personalize the App's content. We automatically obtain certain information about your device, including IP address, country code, time zone session start/stop time; IDFVs, language; network status (wireless, etc.), browser plug-in type and version; platform, SDK version, time Stamp; technical device information (such as device model and name, operating system name and version, CPU information, storage size, screen size, firmware, software API key identifier of the application. Although this information (such as IDFV, IP address) may Uniquely identifies your device, but this information does not personally identify you. Some legislation (such as the United States) may uniquely identify your device as personal information for processing. 1.2. General collection of personal information While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally Identifiable Information may include, but is not limited to: 2. How to use the collected information Eversolo Control uses the collected data for some or all of the following purposes: Providing and maintaining services To notify you about changes to our services Allow you to participate in interactive features of our Services when you choose Provide care and support to customers Provide analysis or valuable information so that we can improve our services Detect, prevent and resolve technical issues When you access the Service through a mobile device, we may automatically collect certain information, including but not limited to the type of mobile device you use, mobile device unique ID, mobile device IP address, mobile device operating system, and the mobile Internet you use. The type of browser, unique device identifiers and other diagnostic data ("Usage Data"). 3. Information storage 3.1. Data security The security of your data is important to us, but please remember that no security measure is perfect or impenetrable. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 3.2. Data transmission Your information, including Personal Data, may be transferred to computers outside your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction . If you are located outside of China and choose to provide information to us, please note that we transfer the data (including Personal Data) to and process it in China. Your consent to this Privacy Policy and your submission of such information constitutes your consent to that transfer. 3.3. Data disclosure Eversolo Control may disclose your Personal Data in the good faith belief that such action is necessary to: fulfill legal obligations Protect and defend our rights or property in the Software Prevent or investigate possible misconduct in connection with the Services Protect the personal safety of users of the Service or the public Prevent legal liability 3.4. Service providers We may employ third parties (companies or individuals) to facilitate our services ("Service Providers"). Third parties provide services on our behalf, perform related services or assist us in analyzing how our services are used. Third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to use it for any other purpose. 3.5. Links to other websites Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services. 4. Delete information When the information is no longer required, we will delete it using reasonable measures to protect the information from unauthorized access or use. 5. Protect information We have implemented reasonable security measures to safeguard the confidentiality, security and integrity of the information we collect and to prevent unauthorized access and use of the information in violation of this Privacy Policy. Although we use reasonable efforts to ensure that your information remains secure while we maintain it, please be aware that no security measure is completely secure. 6. Collection of information related to children We attach great importance to the protection of minors' personal information. If you are a minor under the age of 14, you should ensure that you obtain the consent of your guardian before using our services. If you are a minor who is over 14 and under the age of 18, you should ensure that you obtain the consent in advance before using our services (the consent of the person or guardian). If we learn that personal data from a child under 14 years of age has been collected, we will take all reasonable steps to delete the relevant data as soon as possible. If you become aware that your child has provided us with personal information without your consent, please contact us. 7. Cookie technology We use cookies and similar tracking technologies to track activity on our Service and retain certain information. Cookies are files containing a small amount of data and may include an anonymous unique identifier. Cookies are sent to your browser from the website and stored on your device. We also use other tracking technologies such as beacons, tags and scripts to collect and track information and to improve and analyze our services. You can instruct your browser to refuse all cookies or indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain parts of our Services. Examples of cookies we use: Session Cookie. We use Session Cookies to operate our services. Preference Cookies. We use preference cookies to remember your preferences and various settings. Security Cookies. For security reasons, we use security cookies. 8. Third-party service terms 9. Statistical analysis Our products use third-party statistics, and you need to agree to the privacy policy provided by the third-party service provider; Links to privacy policies of third-party service providers used by the App. 10. Exit Subject to this Privacy Policy, you may always freely opt-out of participating in the future collection of your personal information within the Software by uninstalling all Applications from each of your devices and discontinuing use of the Site. 11. Support If you have any questions about this Privacy Policy, please contact us via link: https://eversolo.com 12. Changes to this privacy policy We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.